City Services Impacted by Severe Thunderstorm

Due to the storm, several City of Ottawa services are currently impacted and are either operating on reduced capacity or unavailable at this time.

Residents are reminded to stay off the roads as much as possible. By minimizing travel, you help keep the roads clear for emergency vehicles. Visit www.ottawa.cafor the latest updates regarding the storm.


Childcare centres

· All municipal childcare centres will be closed today (Tuesday, May 24). Centre supervisors will be contacting all parents this evening.


Elections Office

· The Elections Office, located at 1221 Cyrville Road, will be open for nominations and registrations by appointment only. Email elections@ottawa.ca or call 613-580-2660 (TTY: 613-580-2401).


Employment and Social Services


· The Employment and Social Services office, located at 100 Constellation Drive, will be closed today (Tuesday, May 24). The following Employment and Social Services centres remain open:

o 370 Catherine Street

o 2020 Walkley Road

o 2339 Ogilvie Road


Client Service Centres


· The following Client Service Centres will be closed today:

o Ben Franklin Place, 101 Centrepointe Drive

o Kanata Client Service Centre, 580 Terry Fox Drive

o Marry Pitt Centre, 100 Constellation Drive

o Orleans Client Service Centre, 255 Centrum Boulevard

o City Hall, 110 Laurier Drive West

· All Building Code Service counters are closed; however email and mail permit services remain viable options.


Ottawa Archives


· All City of Ottawa Archives buildings will be closed today.


Ottawa Public Health

· All Ottawa Public Health dental clinics will be closed today.

· The Ottawa Public Health information line will be closed today.


Ottawa Public Library


· All Ottawa Public Library bookmobile stops and homebound deliveries will be cancelled today. In addition, all Ottawa Public Library branches are closed, except the following locations that will be open today from 1:00 to 8:00 PM:

o Beaverbrook

o Cumberland

o Greenboro

o Main

o Nepean Centrepointe

o Ruth E. Dickinson


Parks and recreation programming


· All recreation and cultural programming, drop-in activities, bookings and virtual programming have been cancelled today.

o Note: facilities hosting Provincial Election advanced polls and respite centers will continue to offer these services.


Provincial Offenses Courthouse


· The Provincial Offences Courthouse, located at 100 Constellation Drive, is closed. Proceedings to be adjourned today and will be rescheduled.


Support for residents in need


· The city has opened several Emergency Reception Centres where residents can access power and services, such as showers, washrooms and charging mobility devices. The centres are open from 10:00 AM to 10:00 PM daily. Visit this link more information and locations: https://ottawa.ca/en/health-and-public-safety/emergency-preparedness/severe-thunderstorm#support-residents-need.


· To support residents on home oxygen therapy and who are not able to be serviced in time by their current provider, VitalAire will support residents with Medical Oxygen needs and device recharging at the following reception centres. Please bring equipment (oxygen concentrator or portable oxygen concentrator) and a copy of your prescription to ensure you know your oxygen delivery litre flow:


o Howard Darwin Centennial Arena, at 1765 Merivale Road

o François Dupuis Recreation Centre, at 2263 Portobello Boulevard


· For mental health services and supports; https://www.ottawapublichealth.ca/en/public-health-topics/responding-to-stressful-events.aspx.

· Residents in need can call 211 on government and local community-based health and social services.

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