The City of Ottawa would like to remind residents of the following schedule changes and impacts to City services for the Easter holiday from Friday, April 15 to Monday, April 18.
Client Service Centres
The City’s 3-1-1 Contact Centre will be open for urgent matters only. Please visit ottawa.ca/311 for more information.
The Client Services Centres at Ottawa City Hall, Ben Franklin Place, 580 Terry Fox Drive, 255 Centrum Boulevard and the City’s Provincial Offences Court at 100 Constellation Drive will be closed.
Green bin, recycling and garbage collection
Multi-residential garbage containers will be collected on the regular scheduled day. There will be no multi-residential recycling container and green bin collection on Friday, April 15. Friday’s pick-up will take place on Saturday, April 16. Multi-residential recycling container and green bin collection will also be delayed the following week by one day for the remainder of the week.
The Trail Waste Facility will be open on Friday, April 15, Saturday, April 16 and Monday, April 18.
Parking
All City parking regulations and restrictions apply.
OC Transpo
OC Transpo bus service will operate on a Sunday schedule on Friday, April 15 and on a reduced weekday schedule on Monday, April 18.
O-Train Line 1 will operate on a Sunday schedule on Friday, April 15 and a regular weekday schedule on Monday, April 18.
On Friday, April 15, the whole family can ride all day for $11.00 on a single DayPass! Purchase your Family DayPass at any ticket machine or from your bus operator. A family can be made up of as many as six people, with a maximum of two aged 13 or older.
New this year: children aged seven and under ride for no charge every day!
OC Transpo Customer Service (613-560-5000) will be open on Friday, April 15 from 8 am to 9 pm, and on Monday, April 18 from 7 am to 9 pm.
OC Transpo’s Rideau Centre Customer Service Centre will be closed on Friday, April 15 and Sunday, April 17, but will be open on Saturday, April 16 from 9:30 am to 4 pm, and on Monday, April 18 from 10 am to 7 pm.
All other OC Transpo Customer Service Centres are currently closed.
Heartwood House (OC Transpo Lost and Found) will be closed on Friday, April 15 and Monday, April 18.
Para Transpo
Para Transpo will operate on a holiday service on Friday, April 15, Sunday, April 17 and Monday, April 18.
Regular bookings on Friday, April 15 and Monday, April 18 are automatically cancelled.
Regular bookings on Sunday, April 17 are not automatically cancelled, and customers are reminded to suspend regular bookings if they do not need their trip.
Customers can book trips for these dates one week prior by calling 613-560-5000 or using the online web form.
The reservations line will remain open from 7 am to 5 pm, while the trip cancellation line will be open from 6 am to 12:30 am.
The Taxi Coupon line will remain open.
For more information on Easter weekend service, visit octranspo.com or call (613) 560-5000.
Recreation and cultural services
Pools, arenas and recreation and fitness centres will operate on modified schedules. Please check with the facility directly for details.
Most art centres and museums will be closed on Friday, April 15 and Monday, April 18, and may have reduced hours for Saturday, April 16 and Sunday, April 17. Please check with the centre or museum directly for details.
Shenkman Arts Centre is closed on Friday, April 15 and Monday, April 18 with reduced hours on Saturday, April 16 and Sunday, April 17.
MeridianTheatres at Centrepointe is closed from Friday, April 15 to Monday, April 18.
The City of Ottawa Archives and Gallery 112 will be closed from Friday, April 15, to Monday, April 18.
Ottawa Public Health
Visit the OPH COVID-19 Vaccine page for vaccination clinic hours and availability.
Visit the OPH COVID-19 Testing page for testing centre and care clinic hours and availability.
The Ottawa Public Health COVID-19 Vaccine Booking Line will be closed on Friday, April 15. It will be open on Monday, April 18 from 8:30 am to 4:30 pm.
The Sexual Health Clinic and satellite clinics will be closed.
The Site program office and supervised consumption services at 179 Clarence Street will be closed. The Site mobile van will operate from 5 pm to 11:30 pm.
The Ottawa Public Health Information Centre and COVID-19 Information Line will be closed.
Dental clinics will be closed.
The Baby Help Line will be returning calls (open).
Community and Social Services
The Tom Brown respite centre at 141 Bayview Station Road that is currently operating as a 24/7 Physical Distancing Centre with limited Respite Services will be open.
The Bernard Grandmaître respite centre at 309 McArthur Avenue will be closed on Friday April 15 and will reopen on Monday April 18.
Municipal child care services
All municipal child care centres will be closed.
Library Services
All Ottawa Public Library branches will be closed on Friday, April 15, Sunday April 17 and Monday, April 18. Virtual services, loans and programs can be accessed on the Ottawa Public Library website.