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Update – Emergency Operations Centre

The accelerated rollout of second doses led to the high volume of people accessing the system, some residents experienced issues or delays while trying to book. These technical issues have since been resolved by the Province and did not affect previously booked appointments. The Province has indicated that it will continue to accelerate second doses for all Ontarians based on where they live, when they received their first dose, as well as on the availability of vaccines.

Appointment availability

While there continues to be limited appointments available at our community clinics between now and early July, newly available appointments are continually appearing on the site due to cancellations and schedule changes. Additional appointments will also become available in our community clinics when new supply is confirmed by the Province.

Eligible residents looking for a first or second dose appointment are encouraged to contact a participating pharmacy or primary care provider. Nearly 200 pharmacies across Ottawa are receiving vaccines directly from the Province. This is a substantial increase from the 34 initial pharmacies that received doses in early April. Most pharmacies book appointments ahead of time and some allow walk-ins. Eligible residents should check with a pharmacy directly.

Residents that have a first or second dose appointment booked at a community clinic and opt to access an alternate channel, such as a pharmacy, are asked to cancel their community clinic appointment, before receiving their vaccine from the alternate channel, through the online provincial portal or provincial booking line at 1-833-943-3900 to free up the appointment for someone else.

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